• Job title: Technical Writer
• Job Reference: TW_0609
• Location: Sophia-Antipolis, France
• Type: Permanent
• URL: http://www.wallstreetsystems.com/careers/
• Contact name: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
• Advertiser is a direct employer
  

Technical Writer

Location: Sophia-Antipolis, France
Apply To: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (to the attention of Continental Europe HR)

Wall Street Systems (Wallstreet) provides functionally rich, integrated and scalable solutions for improved workflow, control and overall productivity for corporate treasury, bank treasury, central banking, FX trading and global back office operations. Wallstreet is the market leader in FX trade processing and through its award-winning products, including Wallstreet Suite, Wallstreet Treasury, Wallstreet FX and Wallstreet BackOffice, the company processes millions of transactions, aggregating to trillions of dollars, every day.

With a 20 year heritage, Wallstreet has an outstanding reputation for quality and responsive service, and prides itself on helping its clients achieve long lasting benefits and results. Its 500 employees service over 300 banking, corporate and central bank clients, operating out of 12 offices worldwide. The company is a privately held corporation, and is majority owned by Warburg Pincus, a global private equity investor.

Job Description

The Technical Writer is responsible for researching, producing and maintaining end-user and / or technical documentation for Wall Street Systems products and services.

The position is directly integrated into the core product design and development team and involves close cooperation with the development, quality assurance and product management departments to design and validate user documentation.

Key Responsibilities

The candidate is expected:

• To develop, author and implement end-user documentation artefacts on Wall Street Systems products in accordance with the company’s processes and procedures.

For major releases this typically will involve: the creation of a documentation plan; incorporation of the product enhancements (preview guides, online help guides, release notes, etc.); coordination of other release documentation (supported hardware & software documentation, installation guides, etc.)

For interim releases: create release notes and the coordination for other release documentation (supported hardware & software documentation, installation guides, etc.)

For service patches: the creation of release notes.

• To maintain and update documentation, as required, with information originating from enhancements to technology or product function.
• To import information resulting from bug fixes into the appropriate documentation.
• To provide writing, editing, and research support, as required, to other members of the documentation team and within the organization.
• To support related documentation activities, including but not limited to the following: preparing CDs of documentation for customers, updating the documentation websites, and providing support on translation projects.
• To be responsible for product libraries that are limited in scope.
• To eventually take ownership of small documentation projects (such as product guides, introductory guides, etc.).
• To ensure the availability of the documentation via internal servers, the extranet and the intranet.
• To interface with internal customers in regard to documentation requests.
  

Required Skills and Knowledge
The successful candidate is expected to respond to the following criteria:

1) Technical skills

• Native English speaker.
• 2 years experience working on medium to large development projects in a documentation capacity.
• Good practice of complete MS Office suite (Word, Excel, PowerPoint, Project, etc.).
• Knowledge of Framemaker, RoboHelp HTML, Paint Shop Pro and other graphics applications as required, Web authoring tools (preferred); experience with markup-language authoring platforms is a plus.
• Good understanding of finance and banking industry concepts and/or experience from the financial industry or strong interest in finance is a plus.
• Experience in financial software development/documentation is an asset.
• Good knowledge of the technical information and technology concepts related to computer hardware and software applications.
• Knowledge of Windows Operating System; experience with Linux, Solaris, HP-UX, or UNIX a plus, as well as experience with databases and scripting languages are a plus.
• Exposure to DITA is an asset.
• Qualified candidates have a university degree in Engineering, Computer Science, or relevant business experience.
  

2) Soft skills

• Excellent proven written and oral communication skills.
• Ability to adhere to company processes and documentation style guidelines and processes
• Takes an active interest in learning the Wallstreet business to achieve a good level of understanding of the products.
• Willingness to search for functional and technical information within the organization, and ability to understand it quickly; builds working relationships with colleagues to gain further product knowledge.
• Good organizational and time management skills.
• Ability to learn new tools and skills as required.
• Ability to react positively to changes in workload, targets, and plans.
• Ability to cope in a dynamic, changing environment.
• Ability to work in a team as well as individually.
• Self-motivated and service-minded.
• Intercultural awareness.

Enquiries:

• Job title: Technical Writer
• Job Reference: TW_0609
• Location: Sophia-Antipolis, France
• Type: Permanent
• URL: http://www.wallstreetsystems.com/careers/
• Contact name: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
• Advertiser is a direct employer